If you want to return your online purchase, please fill out a return form, either online or by printing one out. Let us know when you are returning an item by emailing email@example.com so we can log your return and help ensure it gets to us.
Returns must be sent back with tracking, within 7 days of receiving your order.
Items must be returned in brand new/unworn condition with tags/packaging attached. We cannot accept worn, washed or altered returns.
We will happily accept returns of items purchased online, for any reason including change of mind. You can choose from either an exchange, store credit or refund.
However we do not accept online returns or exchanges on swimwear, lingerie, sale or discounted items, special orders (items ordered in specifically for you that were not in stock) or faulty items (anything deemed faulty will be addressed by our supplier).
Returns marked as gifts will be issued store credit by default. We cannot issue refunds for gifts.
Until an item is received back by us it is your responsibility so please use tracked shipping and ensure it is packaged correctly.
Once we have received your return it may take us a couple of days to process it, please bear with us and we'll be in touch as soon as we can!
Sale & Faulty Products
Sorry, we do not offer returns, refunds or exchanges on sale items either from purchases made in store or online.
If an item is faulty it will be sent to the supplier by us for inspection. Where required the item will be repaired, replaced or refunded at the sole discretion of the supplier.