28th April 2020 – 8:30am
That's right! we're shipping errrything!!! ~ Plus free NZ shipping on the lot.... Say Whaaaat!!!
All orders made before 11am will be dispatched same day.
Orders after 11am will be dispatched the next working day!
Check out some of the rad options we've put together for you below!
10th April 2020
After double, triple, and quadruple checking with every bloomin govt agency we could we have decided we will resume shipping our selection of essential winter goods!⠀
All orders placed with Inf Def will be prepared and dispatched by one designated staff member in an isolated, contactless process. ⠀
Please get in touch with any questions you have via email to email@example.com, and please bear in mind, operating a contactless service may take a little longer than in pre lockdown days. However, we will, as always, be doing our best to give you the best service in town!⠀
Big Love - Jono and Sarah and the team at Inf Def
6th April 2020 - 8:45pm
Hey Inf Def Family and Friends.
Jono and Sarah here.
Last Friday we were super excited to be given the go ahead to resume shipping approved online orders following the recommended Health and Safety procedures.
We knew we could do even better than the recommendations and designated one staff member to prepare and dispatch orders from the stock held in store making it a completely isolated, contactless process with no human to human interaction.
Knowing we could conduct this part of our business to a higher standard than necessary, having the go ahead from, The Ministry of Business Innovation and Employment - 'MBIE', and seeing multiple other small and large businesses already selling and shipping both food and non food goods gave us the confidence to move forward.
We are all facing different hardships at the moment and right now Inf Def is in survival mode along with many other businesses big and small. The opportunity to ship orders again gave us hope and we knew it could help us support our family, our staff and the amazing brands and designers that we buy goods from who are also struggling to keep their businesses afloat.
Over the last few days we have had incredible love and support from so many of you and we want to thank you for that. It has been so positive and so encouraging.
However there have also been concerns raised and it is important to us that we continue as always to be transparent and ready to have conversations with all in our community.
More and more businesses have come online to sell 'essential' goods but there has also been growing uncertainty and lack of communication from MBIE about what they really mean by 'essential non-food consumer products'.
We don't want to operate in a grey area even if we know the way we are operating is safer than the other operations that have also been approved.
Therefore we have decided to put a hold on dispatching any more orders until MBIE gives us some more concrete guidance around which goods are approved to ship and which aren't.
Please remember we are all human and we are all trying to figure out how we navigate our way through this difficult situation.
All orders that have been made over the last few days will be honoured and shipped as promised. As soon as we get a concrete go ahead with no grey areas or room for misinterpretation we will resume shipping.
Until then thanks again for all the support. You don't know how much it means to us.
Our online store will remain open with orders being held, ready to roll as soon as we get the go ahead. In the meantime, we'll continue to make some rad content which we hope you'll enjoy!
We look forward to seeing you all on the other side of this.
Jono and Sarah
3rd April 2020 - 4:30pm
To all of our loyal Inf Def friends and fam.
25th March 2020 - 12:00pm
PHYSICAL STORE: Our store at 246 High Street is currently closed until further notice.
ONLINE STORE: Our shipping window has closed for now. All orders placed from today will be held in store until we receive further notice that we can safely resume operations and dispatch your goods out to you!
In the meantime we’ll be working remotely behind the scenes to bring you some rad content to provide some relief and have some fun through this crazy time!
Stay tuned! and stay safe!
If you have any questions please don't hesitate to call us on 03 3717465 or email firstname.lastname@example.org and we'll get back to you as quickly as we can!